Policies
Privacy Policy
Draft for approval. This policy was written from the commitments already published elsewhere on the site and is awaiting sign-off.
This policy explains what BONND | BEYOND collects when you shop with us, why, and what you can ask us to do about it. It is drafted from the commitments already made in our Terms & Conditions.
What we collect
- Order information: name, delivery address, phone number and email address, so we can take payment and deliver your order.
- Account information: your email and a securely hashed password, if you choose to create an account. We never store your password itself.
- Payment information: handled entirely by our payment gateway. Card and UPI details never reach our servers.
- Usage information: pages viewed and products browsed, used to improve the store.
What we use it for
- Processing, packing and delivering your order
- Customer support, including order and return queries
- Marketing communication, only where you have opted in
What we do not do
We do not sell customer data, and we do not share it with third parties beyond those needed to fulfil your order: our courier partner and our payment gateway.
Your choices
- Request a copy of the personal data we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete your account and associated data, where we are not required to retain it for tax or accounting purposes
- Unsubscribe from marketing email at any time, using the link in any message
Cookies
We use cookies to keep your cart and your signed-in session working. Analytics cookies are used to understand how the store is used and are not required for it to function.
Contact
For any privacy request, email support@bonndbeyond.com or call +91 96671 66714, Monday to Saturday, 10:00 AM to 7:00 PM IST.