Support centre
Help & FAQs
What is BONND | BEYOND?
BONND | BEYOND is a premium streetwear clothing brand focused on modern fashion, comfort, and everyday style designed to help you goBeyond Ordinary.
What fabric do your T-shirts use?
Most of our T-shirts are made using:
- Premium Cotton
- French Terry Cotton
- Soft & breathable fabrics for daily comfort
Fabric details are mentioned on each product page.
What sizes are available?
We currently offer sizes from:
S, M, L, XL, and XXL
Please refer to the size chart before placing your order.
How can I place an order?
Simply:
- Select your favorite product
- Choose size and quantity
- Add to cart
- Proceed to checkout
- Complete payment or choose COD (if available)
Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected pin codes across India.
How long does delivery take?
Estimated delivery timelines:
- Metro Cities: 3 to 5 business days
- Other Locations: 5 to 8 business days
Delivery timelines may vary during sales or high-demand periods.
How can I track my order?
Once your order is shipped, tracking details will be shared via:
Can I return or exchange my order?
Yes, we offer:
- Easy returns
- Size exchanges
within 7 days of delivery (subject to eligibility).
Please check our Return Policy for detailed information.
What if I receive a damaged or wrong product?
Please contact us within 48 hours of delivery with:
- Order ID
- Product photos/videos
Our support team will assist you quickly.
Are your product colors exactly the same as shown?
We try our best to display accurate colors, but slight variations may occur due to:
- Lighting
- Editing
- Screen display settings
How do I contact customer support?
You can reach us through:
WhatsApp:+91 9667166714
Instagram:@bonndbeyond
Email:support@bonndbeyond.com
Support Hours:
Monday to Saturday | 10 AM to 7 PM IST
Do you restock sold-out products?
Yes, selected popular products may be restocked based on demand. Follow us on Instagram for updates and new drops.
Can I cancel my order?
Orders can only be canceled before dispatch. Once shipped, cancellation may not be possible.
Do you offer free shipping?
Free shipping may be available on selected offers or minimum order values.
How should I wash my T-shirt?
For best results:
• Machine wash cold
• Wash inside out
• Avoid bleach
• Do not iron directly on prints
How can I stay updated about new drops?
Follow BONND | BEYOND on Instagram (bonndbeyond) and WhatsApp for:
- Early access
- New collections
- Special offers
- Limited edition drops
Beyond Basic | Beyond Normal